From Unknowable Chaos to Knowledge Graph

From Unknowable Chaos to Knowledge Graph: Making Complex Information Environments Useful and Usable

With over 2.6 million pieces of English-language content alone, Microsoft Docs is one of the largest documentation sites in the world. From technical documentation to code samples, training resources to community forums, Docs has grown exponentially over the past five years. 

However, Microsoft’s information architecture and metadata has not always been able to keep pace. Using PoolParty, the Information Architecture team at Microsoft Docs has been able to modernize their taxonomy management capabilities and give meaning to a complex information environment.

In this webinar, Senior Information Architect at Microsoft Dana Bublitz will walk through how Docs has gone from managing taxonomies manually in spreadsheets to now laying the foundations for automated workflows and knowledge graphs using PoolParty