Knowledge Hub Creation Challenges and Solutions

An enterprise knowledge hub brings together content from multiple repositories, applications, or silos with a single search and retrieval application. Challenges include defining the scope of content, purpose, users, and the taxonomy to tag the content and serving different uses.

In these conference presentation slides, Heather Hedden defines a knowledge hub, explains its purposes, and presents the example of the Semantic Web Company knowledge hub, including tips and issues in setting up a knowledge hub that is combined with external user documentation.